Background
Quik Corp sends reps from two divisions, QuikSpray & greenPRO, to 15-20 field days each year to earn 2/3 of each divisions annual revenue through a combination of direct & indirect sales.
Process Streamlining
original process
Reps utilized carbon copy quote books, ticking preferences and manually calculating prices with a calculator and price book. For freight costs, reps called office staff to consult a printed freight cost reference book. If an order was placed, the rep photographed and communicated it to the office.
Problems to tackle
Reps' writing difficult to decipher
Miscalculated costs
Handwritten completion time consuming
Poor quality photo hard to read
Busy office staff sometime unavailable
Freight costs often outdated
Nearest freight depot unknown
Quote books printed with outdated info
Solutions
My two innovations were to create an interactive pdf form that could be completed live by reps on site which would link to an interactive freight depot map with links to freight provider quoting portals to allow up-to-date accurate costs. These forms also write automated emails and link to company banking portals for taking payments. Use the buttons below to investigate these solutions for yourself. For functionality, the form is best completed using an Adobe product such as Adobe Reader.