ERIN M. STONE
Delivering devout brand advocates & proactive innovation
Hey, I'm Erin – your friendly neighbourhood problem-solver with over two decades of experience across various industries. In the sales and service game, I've been on a mission to revolutionise the status quo.
I've got this knack for turning seemingly impossible challenges into innovative victories. Known best for turning profit-focused teams into die-hard customer advocates, converting unhappy customers into brand fanatics, and transforming clunky, time-consuming manual processes into sleek, automated workflows. I'm not just a professional-I'm a catalyst for positive change.
So, if you're enthusiastic about elevating customer experiences, embracing unique solutions, and making your Monday mornings feel more like Friday afternoons, let's connect. Together, we can make waves that resonate with forward-thinkers.
Who Am I?
I'm ready when you are!
What can I do for you?
I help increase customer loyalty, turning even dissatisfied clients into brand advocates, safeguarding and transforming your customer base.
I implement innovative solutions, breaking through roadblocks for streamlined operations & sustainable, scalable success.
Continuous Improvement
I help your customers discover the additional products or services you offer that suit their needs to boost customer spend and exceeding their expectations.
Customer value & spend
Customer liaison
I translate critical customer feedback for your development team, ensuring responsiveness and anticipation of evolving customer needs.
Customer retention
Rather than continuing to tell you what I can do, why not take a look for yourself? I’m proud of all my previous projects, and believe the success I’ve managed to cultivate in the past speaks for itself. Follow the link below to see a curated selection from my very full portfolio.
Where's my proof?
“I rarely come across real talents who stand out like Erin. I was impressed by Erin’s ability to deal with even the toughest clients – effortlessly. That skill often takes years to develop among consulting professionals, but it seemed to come perfectly naturally to her. As a team member or a leader, Erin earns my highest recommendation.”
Who has seen my work?